Messages: The Communication Skills Book (2nd Edition) (McKay, David & Fanning, 1995)
The Assertiveness Workbook: How to express your ideas and stand up for yourself at work and in relationships (Paterson, 2000)
Messages: The Communication Skills Book (2nd Edition) (McKay, David & Fanning, 1995)
The Assertiveness Workbook: How to express your ideas and stand up for yourself at work and in relationships (Paterson, 2000)